Xfinity cable box not turning on

CCJennifer. Hello @user_e03156! Thank you for reaching out on our community forum. I hate to hear that your cable box is flashing in the middle of the night. Our cable boxes do update and reboot nightly, however, it wouldn't cause your tv to turn on. This link has more details and how to change the time of the update.

Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light. RNG150 and XG1 TV BoxesHere's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box. Not all cable boxes can …

Nov 5, 2016 ... This video will shown you how to connect the the Comcast XFinity XiD HDMI cable box to you TV, and we'll also show you what comes included ...First, check the HDMI cable connection. Ensure that the cable is securely plugged into both the HDMI port on the Xfinity Streaming Box and the HDMI port on your TV or monitor. Sometimes, a loose connection can cause the HDMI port to malfunction. If the cable is loose, simply reinsert it firmly into both ports.Oct 3, 2021 · Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on. If this doesn’t resolve the issue, then it will likely require a call to the cable provider for assistance. These types of issues, as a rule of thumb, are typically handled relatively quickly. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart from Device Settings. Using the remote, press the xfinity button. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK.Jun 17, 2023 · Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help. Do you want to keep using voice guidance I keep getting the message over and ...The TV that does not pair with the remote is my newest one. (Bought in 2019) and is paired with my primary Comcast cable box / DVR - model XG1v4-A. I’ve read in multiple forum posts that Samsung TV / remotes have some difficulty with the XG1v4-A box, but no obvious connection to the difficulties I’m experiencing.You can use the TV button to turn the set-top box on or off after following the provided steps: On the remote control, press the INPUT button and then select your STB. Press the TV or 123 button, then select Power. To control your STB, make sure to point the remote control directly toward the Cable or Satellite box.

Feb 7, 2024 · Here are the concise steps to factory reset an Xfinity cable box: Scroll down and select the TV tile. Choose “ Troubleshoot .”. Select “ Restart Device ” to reset the cable box. Make sure all cables are tightly secured. Press and hold the Power button on the front of the TV Box for 10 seconds to restart the box. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote. If our system detects an issue that cannot be fixed through a ...To do so, click on the chat icon at the top right of the page. • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Dec 3, 2022 · If the above does not work then it likely the box is fried and needs to be replaced which you can do by calling Xfinity technical support. They will send you a replacement box but the old one will have to be returned usually by you at a store. Since you store is card away you should try to request being able to ship it back as prepaid by Xfinity.

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I recently subscribed to Xfinity TV service and got a RNG150N box. I have verified that the co-ax cable is correct (lots of attic tracing today), and when I plug the co-ax directly into my TV I can see cable TV that way. I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the ...Jan 18, 2024 ... Comments · Xfinity Cable Box Not Working : How To Fix [Reset Xfinity Cable Box] #HowTL · How To Restart Xfinity X1 TV Box · How to TURN OFF Vo...Dec 29, 2021 ... ... Xfinity Flex TV Streaming Box. I take you through the installation process with the HDMI Cable and power adapter, then walk you through the ...what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for …steps to unplugged and re-plugged: Unplug the Xfinity cable box from the power outlet. Wait approximately 60 seconds. Reconnect the cable box to the power outlet. Allow the box to reboot fully. Attempt to turn on the cable box again. 2. check for damaged cable.

Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on. If this doesn’t resolve the issue, then it will likely require a call to the cable provider for assistance. These types of issues, as a rule of thumb, are typically handled relatively quickly.Re: Xfinity Cable Box Option from Home on ROKU. Roku devices attached to a TV via HDMI do not have or show any Inputs (like cable box, antenna, etc). In this setup, you have to manually select the Input using your TV remote, not the Roku remote. As far as I know, the same applies to if the Roku device (whether it’s an Express+ 3710 …Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. Our main cable box is blinking a blue light and the tv is not detecting the cable box neither. I checked all the cables, turn it on and off, and unplugged but nothing has changed.Troubleshooting. The power reset or restart of the TV is a recommended troubleshooting step that resolves many temporary issues. Make sure your STB is …Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on. If this doesn’t resolve the issue, then it will likely require a call to the cable provider for assistance. These types of issues, as a rule of thumb, are typically handled relatively quickly.Aug 4, 2023 · Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. Feb 27, 2024 · One way to do this is to program your TV remote to your Soundbar or Audio/Video receiver using an Xfinity remote. To program an Xfinity remote to a Soundbar, first, pair your remote with your TV. Then, …Power cycle your devices: Turn off both your cable box and TV, unplug them from the power source, and wait for a few minutes. Then, plug them back in and turn them on again. This simple reset can ...Xfinity provides multiple ways to easily perform a power cycle on your cable box. Here’s the fastest way to do it: Press and hold the Power button on your cable box. The restart should be automatic. Just wait for the box to turn back on. If your cable box has no built-in power button, you may try this other method: Directly unplug your cable box.

Dec 8, 2019 ... If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best step to ...

To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait ...i'm experiencing the same issues. Sometimes, turning on everything with the remote, the cable box does not display anything. I have only one HDMI input so I use a spilter. turning on the device on the other input and then turning it off usually fixes it but sometimes, I have to physically reboot the box (unplug power). Samsung DLP TVThe XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.The wireless boxes would still see the Xfinity box because it is still working just not connecting to the TV. The issue is the HDMI Handoff/Handshake to the TV. …Comcast Center is a walk-in customer service center that provides customers with support and assistance for their Comcast products and services. Whether you’re having trouble with ...Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off.To do so, click on the chat icon at the top right of the page. • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.My cable box won't turn on. ... What is the box model number? Do you know if it is an X1 box or a legacy box? Some legacy boxes "play dead" if they are not …Comcast basic cable service varies in price at different times, but as of March 2014, basic cable costs around $50 for 12 months. This price changes to a higher price after the ini...

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unplugged and re-plugged. A simple first fix to try is unplugging the device from the power …If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.Image: Xfinity 3. Xfinity Flex is not turning on. One of the most common reasons why Xfinity Flex is not turning on is because you may be using an incorrect input. The problem could also be your remote or a faulty HDMI cable or power cord. You can troubleshoot this problem as follows: Check to determine you are on the correct HDMI input.Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return Ethernet or coax cables, or remote controls, or amplifiers.If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. With a wide range of options and features, Xfinity has become a popular choice...Cable box and remote turn off power. Within last 2 days my xfinity remote does not turn on cable or tv. Have re paired remote with tv and still issue. Only solution is to turn off power strip and restart. Remote works but have to leave tv on or start process over again. Question.Jun 22, 2023 · Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset.Learn how to fix a cable box that is not working with this simple video tutorial. Follow the easy steps to reset your cable box and enjoy your TV shows.Jan 23, 2024 · Restart your router or modem to refresh the connection. 2. Restart Your Xfinity Flex TV Box. A simple restart can often fix temporary glitches: Unplug the power cord from the back of the Flex TV box from the wall outlet. Wait about 60 seconds. Plug the power cord back in and wait for the Flex TV box to restart. If the above does not work then it likely the box is fried and needs to be replaced which you can do by calling Xfinity technical support. They will send you a replacement box but the old one will have to be returned usually by you at a store. Since you store is card away you should try to request being able to ship it back as prepaid by Xfinity. ….

Jan 18, 2024 ... Comments · Xfinity Cable Box Not Working : How To Fix [Reset Xfinity Cable Box] #HowTL · How To Restart Xfinity X1 TV Box · How to TURN OFF Vo...Xfinity provides multiple ways to easily perform a power cycle on your cable box. Here’s the fastest way to do it: Press and hold the Power button on your cable box. The restart should be automatic. Just wait for the box to turn back on. If your cable box has no built-in power button, you may try this other method: Directly unplug your cable box.Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.Dec 15, 2020 · Gold Problem Solver. •. 2.2K Messages. 3 years ago. @Big-J wrote: I have my Samsung soundbar connected to the optical port on my X1 cable box so I can listen to music without the TV being on. Strangely, my soundbar comes on by itself at about 4 AM in the morning. Why is this happening and how can I correct it?Turn off the device from the power source. Unplug the router and wait 10 seconds. Turn the hub/router back on and wait until connected to the internet. Turn on the device from the power source, and when it’s ready, press the Home button on the remote control. If it's still not working, reset to the factory settings.Apr 21, 2020 · 2.2K Messages. 4 years ago. @brianneyhart wrote: Blue light on cable box. Does your TV have a red power indication or have you verified there is power to your TV? Have you tried reprogramming your Xfinity remote to control your TV? Have you tried using your TV's own remote to turn it on?I just found the solution. When the Xumo Box auto shuts off, it falls out of sync with the TV. For example, when you press the power button, the TV and the Xumo should turn on. Because of that auto shut off feature, the … Xfinity cable box not turning on, The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV., I've switched out cables and the same thing happens. The only solution seems to be unplugging the cable box and plugging it back in. My tv is a Visio E322AR. The box is a XG2V2-S. unplug each end of the HDMI cable one at a time. reinsert pressing hard until you feel and maybe hear the click as the connector locks into place., To do so, click on the chat icon at the top right of the page. • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list., I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ..., Apr 16, 2022 · Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window., Jun 13, 2021 · To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five …, If you have programmed the remote to control your TV, the All Power button will turn your TV on and off. Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either press the Power button on the front panel of the box, configure the TV Box to go into ..., To access settings, press the Xfinity button on your remote and arrow over to the gear icon. In Device Settings, there are a few items to consider. In Video Display, you may need to tweak two ..., Apr 26, 2020 ... I CANNOT RESET THE CABLE BOX. 15K views · 4 years ... How to Reset your Comcast Xfinity TV Cable Box ... My life turned a new page when I learned ..., 1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1., Restart your devices. You can troubleshoot specific service problems for the following services: Xfinity TV: Follow the instructions in your user manual to reset your TV Box. See user guides for your TV Box. High-speed internet: Restart your Xfinity Gateway. Wireless internet: Follow the instructions to reset your specific router., Xfinity provides multiple ways to easily perform a power cycle on your cable box. Here’s the fastest way to do it: Press and hold the Power button on your cable box. The restart should be automatic. Just wait for the box to turn back on. If your cable box has no built-in power button, you may try this other method: Directly unplug your cable box., Jul 25, 2022 · To this point I have: * changed all batteries. * tried moving much closer to the box (less than 12" away) * unplugged box and tv for 2 minutes. * reset both the system and the box via the app. * got a new remote from xfinity (no difference) I can, using the Sony remote, navigate other things on the tv (setup, streaming, etc), which tells me its ..., Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop., Jul 26, 2021 · The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices. , You would want to make sure this power preference is off since it is on by default. Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On. You can also change the power settings to turn off the power saving mode. I am an Official Xfinity Employee., Jan 20, 2024 · Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. Our main cable box is blinking a blue light and the tv is not detecting the cable box neither. I checked all the cables, turn it on and off, and unplugged but nothing has changed. , Feb 9, 2020 · Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle of the ... , Support TV & Streaming. Fix your TV service using the Xfinity app. Using the Xfinity app, you can fix issues with your Xfinity TV service such as picture and sound problems, …, In the General section, go to Auto-Tune to HD Channels. If you have an HDTV, make sure this setting is turned on if your installer doesn't do it for you., 1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1., First, turn it off. Unplug the power cord from the wall and wait for at least 5 minutes. Plug the cord back in and turn the box on. To reset the TV: Turn off the TV. Unplug the cord from the wall. Wait for another 5 minutes before turning it back on again. You can do both of these sets of steps at the same time., Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV., Jul 25, 2022 · To this point I have: * changed all batteries. * tried moving much closer to the box (less than 12" away) * unplugged box and tv for 2 minutes. * reset both the system and the box via the app. * got a new remote from xfinity (no difference) I can, using the Sony remote, navigate other things on the tv (setup, streaming, etc), which tells me its ..., Sep 2, 2020 · user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6). , Jan 17, 2023 · Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. , Image: Xfinity 3. Xfinity Flex is not turning on. One of the most common reasons why Xfinity Flex is not turning on is because you may be using an incorrect input. The problem could also be your remote or a faulty HDMI cable or power cord. You can troubleshoot this problem as follows: Check to determine you are on the correct HDMI input., To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio ..., Dec 3, 2022 · If the above does not work then it likely the box is fried and needs to be replaced which you can do by calling Xfinity technical support. They will send you a replacement box but the old one will have to be returned usually by you at a store. Since you store is card away you should try to request being able to ship it back as prepaid by Xfinity. , When the Xfinity cable box keeps rebooting the most likely causes are overheating or signal issues, or power-related problems. Cable boxes that get too hot, …, Apr 25, 2023 · Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. , I have no sound! I have a 4K cable box and I turned it on this morning and there is no sound. I e tried messing with the settings, I’ve tried resetting through the a signal using the support function on the Xfinity website, I’ve done a hard reset by unplugging and plugging back in, and I’ve even switched the HDMI cable. None of this worked., I am not able to turn off the X1 Cable box using the remote. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time. We have repaired it numerous times. It was factory reset and the Xfinity Store replaced the remote with a new one and the X1 Box still will not turn off on one of our sets.