Nationsotc catalog 2023

Nationsotc catalog 2023. Your quarterly OTC allowance is outlined in the chart below. For all other questions, contact your health plan member service team using the number found on your member ID card. Plan Name. PBP. 2023 OTC Quarterly Allowance. 2023 Rollover Allowed. HAP Senior Plus (HMO) 15. $75.

2023 OVER-THE-COUNTER (OTC) ITEM CATALOG Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. Please keep this valuable booklet nearby. You’ll need it to look up the OTC items you want to purchase. It also contains step-by-step

Get Started Today! Click the button below to login to your Benefits Pro Portal, or call us at 866-413-2582 (TTY: 711). Benefits Pro Portal. Use your Anthem Blue Cross and Blue Shield OTC benefits card to access hundreds of approved brand name and generic health and wellness items.• Products in this catalog are intended for personal use and may be ordered only for the enrollee. If you have not received your items within 14 days after ordering, please call: 1-888-628-2770 (TTY: 711), Monday to Friday, 9 AM to 8 PM local time. 7. https://www.cvs.com• Order a catalog How to place an order by phone (IVR system): 1. Call OTCHS using the phone number on file. Note: The phone number on file is the number provided to OTCHS by your health provider. If you wish to use a different number to order through the IVR system, you can provide it to an OTCHS agent it be added to your account. 2.– 48 – – 49 – **‡‡§§See Page 16See page 53 Keep this catalog for future orders.11 Keep this catalog for future orders. Item # Description Count Price Cold, Flu & Allergy 5008 Tylenol® Sinus Congestion Caplets, 325 mg., 5 mg. 24 ct. $12.00 5426 Zyrtec®, 10 mg. 14 ct. $22.00 Dental & Denture Care 5700 Biotene® Dry Mouth Oral Rinse, 16 oz. 1 ct. $14.00Oct 1, 2023 · Have questions or need a catalog? You can call NationsBenefits at 1-877-204-1817 (TTY: 711) to speak with an agent 8 AM – 8 PM local time, excluding holidays. Or get help online. Make the most of your OTC benefit with your Extra Benefits Card by Nations. Find out what OTC items are available to you and order them online, by phone, or by mail. VIEW OTC 2024 CATALOG. NationsOTC® Makes Ordering Products Easier Than Ever. Senior Care Plus members can Over-The-Counter (OTC) products from our OTC partner, NationsOTC. NationsOTCs offers hundreds of high-quality OTC products with fast, free shipping. See below for the coverage amount for your particular plan: ... January 1, 2023–December 31, 2023. This is a summary of costs for drug and medical services covered by Medicare and Medicaid for the PacificSource Dual Care (HMO D-SNP) plan. The benefit information provided is a summary of what we cover and what you pay. It doesn’t list every service that we cover or list every limitation or exclusion. Three convenient ways to place an order. #1 In Store: How to use your OTCHS (OTC Health Solutions) benefits in store:.

Make an appointment with a licensed insurance agent/producer in your area. Call UnitedHealthcare at 1-877-596-3258 / TTY 711, 8 a.m. to 8 p.m. 7 days a week. 1 Benefits, features and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply. Food/OTC/utilities benefits have expiration timeframes.2 Keep this catalog to reference for future orders. As a valued HAP member, you have access to hundreds of health and wellness products with your 2022 OTC benefit. With NationsOTC®, you can get brand-name or generic items across a variety of categories. You have three easy ways to place an order.2 Keep this catalog to reference for future orders. As a valued HAP member, you have access to hundreds of health and wellness products with your 2022 OTC benefit. With NationsOTC®, you can get brand-name or generic items across a variety of categories. You have three easy ways to place an order. in the catalog. How long will it take to receive my order? Most orders will arrive in less than 7 business days. It may take longer during peak volume periods as well as for orders that have hazardous items. If you have not received your order within 14 days please call OTC Health Solutions at 1-833-331-1572 (TTY: 711) Monday to Friday, from 9 ... 2 Keep this catalog for future orders. Hello, Valued Member: We would like to take this opportunity to welcome you and thank you for choosing SeniorCarePlus to participate in your health care. As a valued member, you have an OTC benefit through NationsOTC® that gives you access to hundreds of OTC products across a variety of categories.NationsOTC® is a registered mark of NationsBenefits, LLC, an independent company that provides over-the-counter benefits administration on behalf of Wellmark Advantage Health Plan, Inc. Valuable vision care. Get an annual eye exam at no cost and save money on eyeglasses and contact lenses. Choose from a large national network of …Dr. Scholl's Diabetic and Circulatory Crew Socks, Black, Size Men's M/L; 1 Pair: $14.50: 3918: Dr. Scholl's Diabetic and Circulatory Crew Socks, Black, Size

• Order a catalog How to place an order by phone (IVR system): 1. Call OTCHS using the phone number on file. Note: The phone number on file is the number provided to OTCHS by your health provider. If you wish to use a different number to order through the IVR system, you can provide it to an OTCHS agent it be added to your account. 2.Use your quarterly OTC allowance and get free home delivery. You can even order online for faster service. Check your Cigna Evidence of Coverage to review your quarterly OTC allowance amount. Confirm your address, especially if you’ve moved or you’re away from home. We can deliver to your new or temporary address anywhere in the continental ...NEW OTC BENEFIT AVAILABLE STARTING JANUARY 2023! Shop Easier, Healthier and Happier. We would like to take this opportunity to welcome you and thank you for …Your quarterly OTC allowance is outlined in the chart below. For all other questions, contact your health plan member service team using the number found on your member ID card. Plan Name. PBP. 2023 OTC Quarterly Allowance. 2023 Rollover Allowed. HAP Senior Plus (HMO) 15. $75.Manage your Medicare benefits and view personalized plan information. HAP Medicare Advantage plans include an over-the-counter benefit. Members will receive up to a $400 allowance annually to purchase over-the-counter medications. This helps you save on item such as cold and flu medication, pain relievers, diabetes supplies and more.

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2023 Over-the-Counter Item Catalog Scan this QR code to view the catalog and item information . online! Please keep this valuable booklet nearby. You’ll need it to look . up the OTC items you want to order. It also contains step-by-step . instructions on how to order online, by phone or use your OTC .You can order: Online : Visit MolinaHealthcareOTC.com. By Phone : Call an OTC Advocate toll-free at (866) 420-4010 (TTY: 711), Monday to Friday, 8 a.m. to 11 p.m. (Eastern Standard Time), excluding holidays. By Mail : Fill out and return the OTC Order Form in the OTC Product Catalog. By Mobile Application : Place an order and manage your ...Are you searching for the perfect plants to transform your garden into a picturesque paradise? Look no further than the Four Seasons Nursery Catalog. One of the standout features o...You can order: Online : Visit MolinaHealthcareOTC.com. By Phone : Call an OTC Advocate toll-free at (866) 420-4010 (TTY: 711), Monday to Friday, 8 a.m. to 11 p.m. (Eastern Standard Time), excluding holidays. By Mail : Fill out and return the OTC Order Form in the OTC Product Catalog. By Mobile Application : Place an order and manage your ...Cardholder Last Name. Please mail this completed form to the following address: OTC Servicing Center, PO Box 526266, Miami, FL 33152-9819. To order additional products, please see reverse. Please mail the completed form back in the postage-paid envelope provided. If you place your order using an order form, your order total will be applied to ...Schedule a no-cost hearing test with a local provider; Get the highest quality hearing aids using your hearing benefit allowance; Schedule any necessary follow-up appointments

Molina HealthcareHowever, you may exceed your benefit amount at an OTC Health Solutions-enabled CVS Pharmacy® store and pay the difference out of pocket. Are all items available ...NationsOTC 1801 NW 66th Avenue, Suite 100 Plantation, FL 33313. If you have any questions or need assistance placing your order, please call NationsOTC at (877) 239-2946 (TTY: 711). Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.Only the items listed in your catalog are available through your plan. 3. Go to any OTCHS enabled CVS Pharmacy® store. 4. Look for the OTC indicator on the top ...Shop for OTC Network in Health and Medicine. Buy products such as Equate Fresh Scent Flushable Wipes, 5 Resealable Packs (240 Total Wipes) at Walmart and ...forKeep future catalog. 2023 Over-the-Counter (OTC) Product Catalog. Get OTC products delivered to your doorstep at no additional cost! FHCPMedicare.NationsBenefits.com. Shop Easier, Healthier and Happier. Hello, Valued Member:NationsOTC 1801 NW 66th Avenue, Suite 100 Plantation, FL 33313. If you have any questions or need assistance placing your order, please call NationsOTC at (866) 876-8637 (TTY: 711). Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.2023 Over-the-Counter (OTC) Product Catalog eep this catalog for future orders. VIVA.NationsBenefits.com Get OTC products delivered to your doorstep at no additional …

1-800-338-6833 TTY 711. Or text us at 866-85! We’re here 8am to 8pm, Monday to Friday. (From October 1 to March 31, 8am to 8pm, 7 days a week) Devoted Health is an HMO and PPO plan with a Medicare contract. Our D-SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.

Last Updated: 10/01/2023. PacificSource Community Health Plans is an HMO, HMO D-SNP, and PPO plan. with a Medicare contract and a contract with Oregon Health ... *‡§See Page 29 7 Keep this catalog for future orders. Item # Description Count Price Anticandidal (Yeast) 6017 Clotrimazole (Vaginal Antifungal 7-Day Cream with Applicator), 1%, 1.5 oz. 1 ct. $9.00 5016 Miconazole (Vaginal Antifungal 3-Day Cream with Applicator), 2%, 0.32 oz. 1 ct. $13.00 5283 Monistat® Vaginal Cream, 3-Day, 4%, 0.18 oz. 1 ... 2 Keep this catalog to reference for future orders. As a valued HAP member, you have access to hundreds of health and wellness products with your 2022 OTC benefit. With NationsOTC®, you can get brand-name or generic items across a variety of categories. You have three easy ways to place an order. To place an order by phone, please call 833-689-1751 (TTY: 711). Member Experience Advisors are available 8 a.m. - 8 p.m. local time. Product Categories. To see a complete list of your covered 2024 OTC products, please visit the Beneits Pro portal at AlignSeniorCare.NationsBeneits.com. OTC benefit questions. Call OTC Health Solutions at 1-833-331-1573 (TTY: 711). You can speak with an agent 9 AM to 8 PM local time, Monday through Friday. Order a catalog. Call Member Services to order a printed copy of your OTC catalog or call the number on your Aetna member ID card. Contact Member Services. VIEW OTC 2024 CATALOG. NationsOTC® Makes Ordering Products Easier Than Ever. Senior Care Plus members can Over-The-Counter (OTC) products from our OTC partner, NationsOTC. NationsOTCs offers hundreds of high-quality OTC products with fast, free shipping. See below for the coverage amount for your particular plan: ...

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Staying connected can be challenging for people aged 65 and older. Our connectivity benefit offers devices and service plans that enable members to connect virtually to take advantage of health-related apps, all from the comfort and safety of home. This is especially important for members who experience feelings of isolation and loneliness as ...This modifying solution enables you to customize, fill, and sign your Molina otc 2023 form right on the spot. Once you see an appropriate template, click on it to go to the modifying mode. Once you open the form in the editor, you have all the needed tools at your fingertips. You can easily fill in the dedicated fields and erase them if needed ...The OTC Health Solutions App. makes it more convenient and quick to ring up items at a store. It is as easy as 1, 2, 3. • Approved items • Non-approved items 1. Scan or enter the items’ barcode inside of the store to confirm if it is approved. 2. Show the cashier your digital barcode for faster check out. 3.Shopping for healthy living products online can be a daunting task. With so many options available, it can be hard to know which catalogs are the best for finding the right items. ... As a member of Blue Cross Community MMAI (Medicare-Medicaid Plan)SM, you have an Over-the-Counter (OTC) benefit every quarter. This benefit allows you to get OTC products you may need. Simply order online, use the OTC-Anywhere app, call 1-855-891-5274 (TTY:711) Monday - Friday from 7 a.m. to 10 p.m. CST, or mail your completed order form. Your ... Heating pads. Blood pressure cuffs. Safety and fall prevention aids. Compression and supportive items. Incontinence supplies. For additional information, please contact NationsBenefits at 877.240.8232 (TTY: 711). Cosmetic prescription products (for example, teeth whitening products, and wrinkle reducers), are not eligible purchases under the ...– 48 – – 49 – **‡‡§§See Page 16See page 53 Keep this catalog for future orders.11 Keep this catalog for future orders. Item # Description Count Price Cold, Flu & Allergy 5008 Tylenol® Sinus Congestion Caplets, 325 mg., 5 mg. 24 ct. $12.00 5426 Zyrtec®, 10 mg. 14 ct. $22.00 Dental & Denture Care 5700 Biotene® Dry Mouth Oral Rinse, 16 oz. 1 ct. $14.00NationsOTC 1801 NW 66th Avenue, Suite 100 Plantation, FL 33313. If you have any questions or need assistance placing your order, please call NationsOTC at (866) 876-8637 (TTY: 711). Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.Order a catalog. How to place an order by phone (IVR system): 1.Call OTCHS using the phone number on file. Note: The phone number on file is the number provided to OTCHS by your health provider. If you wish to use a different number to order through the IVR system, you can provide it to an OTCHS agent it be added to your account. ….

Hours of operation: 24 hours per day, 7 days per week, 365 days per yearNationsBenefits offers a comprehensive flex benefit card solution that enables health plans to provide their members with a convenient way to pay for eligible items and approved services. Members receive a personalized debit card that gives them quick and easy access to funds that are loaded on a monthly, quarterly, or annual basis.Effective January 1, 2023, Nations OTC is the network provider for the over-the-counter (OTC) and ... and any applicable program catalogs. The initial card mailing for members with a January 1, ... 2023 benefit effective date will begin in December of 2022. Ongoing mailings will occur weekly throughout– 48 – – 49 – **‡‡§§See Page 16See page 53 Keep this catalog for future orders.11 Keep this catalog for future orders. Item # Description Count Price Cold, Flu & Allergy 5008 Tylenol® Sinus Congestion Caplets, 325 mg., 5 mg. 24 ct. $12.00 5426 Zyrtec®, 10 mg. 14 ct. $22.00 Dental & Denture Care 5700 Biotene® Dry Mouth Oral Rinse, 16 oz. 1 ct. $14.00Powered by Blue Cross of Idaho Care Plus, Inc. Form No. 22 034 (09/22) As a member of Blue Cross of Idaho, you have an Over-the-Counter (OTC) benefit every quarter. This benefit allows you to get OTC products you may need. Simply order online, use the mobile app, call 1-833-703-5170 (TTY: 711), or mail your completed order form.Molina Healthcare2023. 2023 Over the Counter Benefit – Place Order; 2023 Over-the-Counter Benefit Catalog (Place holder) 2022. 2022 Over the Counter Benefit – Place Order; 2022 Over-the-Counter Benefit Catalog (Updated 10/01/2021) If you need a printed catalog, call Customer Care. How to place an order. Online: * § ‡See Page 12 5 Keep this catalog for future orders. Item # Description Count Price Bathroom Safety & Fall Prevention 5647 Bath Mat, Non-Skid 1 ct. $14.00 5853 Shower Mat, Non-Skid 1 ct. $14.00 5806 Slipper Socks, One Size Fits Most 1 ct. $5.50 Cold, Flu & Allergy 5252 Abreva® Cream, 10%, 2 gm. 1 ct. $24.00 2023 Over-the-Counter Item Catalog IU Health Plans members receive a quarterly allowance* to purchase items from this catalog. Quarterly balance must be used in one order per quarter, and unused benefits are forfeited. Items are subject to availability and can change. *See plan specific details in this document. H7220_IUHMA2348_C Nationsotc catalog 2023, How To Use Your Anthem Medicare Advantage Benefits Prepaid Card For Your Over-The-Counter Benefits. Thanks to Anthem BlueCross BlueShield, you receive benefits on many over-the-counter (OTC) health items you use every day. Conveniently shop for OTC products in-store, online, by phone, or by mail. Learn more about your OTC Benefits Prepaid Card., Your quarterly allowance is placed in your NationsOTC account in January, April, July, and October. Any unused allowance does not roll over to the next calendar quarter. Ordering items over the phone or through the mail is easy (see more on page 4). Ordering online through the Benefits Pro Portal is even easier. Get started by visiting, 19 Dec 2023 ... Quartz® CashCard Gundersen Health · By mail: Fill out the mail-order form enclosed with the catalog, and mail it to NationsOTC at the address ..., OTC Catalog SKU Product Price Category Dual Purpose Item* ORAL CARE 0014 Crest Regular, 8.2 oz $6.03 ORAL CARE 0259 ACT Dry Mouth Alcohol Free Rinse, 33.8 oz $14.62 ORAL CARE 0260 Act Anti-Cavity fluoride Rinse Mint, 18 oz $8.58 ORAL CARE 0261 ACT Total Care Dry Mouth Anti-Cavity Mouthwash, Soothing Mint, 18 oz $9.25 ORAL CARE, Purchase a wide selection of non-prescription drugs, supplies, and healthcare products through the plan’s catalog of items. You must spend your allowance each quarter. Leftover funds cannot be carried over to the next quarter. Order online or by phone at 1-877-438-7521 (TTY: 711), 8 a.m.–8 p.m., 7 days a week. Order Online, 2023 OTC Benefits Over-the-counter benefits catalog H7559_23_2561_VA001OTC_C, Schedule a no-cost hearing test with a local provider; Get the highest quality hearing aids using your hearing benefit allowance; Schedule any necessary follow-up appointments, However, you may exceed your benefit amount at an OTC Health Solutions-enabled CVS Pharmacy® store and pay the difference out of pocket. Are all items available ..., 5 Keep this catalog for future orders. Product Categories To see a complete list of your covered 2023 OTC products, please visit the MyBene ts portal at SCFHP.NationsBene ts.com Top Selling Products 6 Bathroom Safety & Fall Prevention 10 Cold, Flu & Allergy 10 Dental & Denture Care 11 Diabetes Care 11 Digestive Health 12 Eye & Ear Care 12, In today’s digital age, it’s easier than ever to find the products you need for your business. An online catalog is a great way to quickly and easily browse through a wide selectio..., Get Started Today! Click the button below to log in to your Benefits Pro Portal, or call us at 1-877-204-1817 (TTY: 711) 8 AM – 8 PM seven days a week local time, excluding holidays. , benefits in store. The catalog in Spanish can be found on page 28. Por favor, mantenga este valioso folleto cerca. Lo necesitará para buscar los artículos OTC que desea ordenar. También contiene instrucciones paso a paso sobre cómo hacer un pedido en línea, por, Your quarterly OTC allowance is outlined in the chart below. For all other questions, contact your health plan member service team using the number found on your member ID card. Plan Name. PBP. 2023 OTC Quarterly Allowance. 2023 Rollover Allowed. HAP Senior Plus (HMO) 15. $75., OTC Catalog SKU Product Price Category Dual Purpose Item* ORAL CARE 0014 Crest Regular, 8.2 oz $6.03 ORAL CARE 0259 ACT Dry Mouth Alcohol Free Rinse, 33.8 oz $14.62 ORAL CARE 0260 Act Anti-Cavity fluoride Rinse Mint, 18 oz $8.58 ORAL CARE 0261 ACT Total Care Dry Mouth Anti-Cavity Mouthwash, Soothing Mint, 18 oz $9.25 …, As a member of Blue Cross Community MMAI (Medicare-Medicaid Plan)SM, you have an Over-the-Counter (OTC) benefit every quarter. This benefit allows you to get OTC products you may need. Simply order online, use the OTC-Anywhere app, call 1-855-891-5274 (TTY:711) Monday - Friday from 7 a.m. to 10 p.m. CST, or mail your completed order …, 21 Mar 2024 ... By phone. Choose items from the catalog and call 1-877-200-3449 to order. In person. Visit one of thousands of retail locations ..., Staying healthy is easier with a Healthfirst OTC Plus and OTC card. Save on items you use every day, such as toothpaste, eye drops, aspirin, and more, when you shop at participating neighborhood stores and select online retailers, with free home-delivery options available. If you have questions about your new OTC Plus or OTC card, …, NationsOTC 1801 NW 66th Avenue, Suite 100 Plantation, FL 33313. If you have any questions or need assistance placing your order, please call NationsOTC at (877) 239-2946 (TTY: 711). Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge., Last Updated: 10/01/2023. PacificSource Community Health Plans is an HMO, HMO D-SNP, and PPO plan. with a Medicare contract and a contract with Oregon Health ..., Save on items you use every day. Your OTC allowance benefit is good for a variety of products including: Vitamins and supplements. Pain relievers, cough drops and other OTC medicines. Toothbrushes, toothpaste, denture cream and tablets. Cleansing wipes and bladder control pads. Bandages and first aid supplies., NationsOTC offers easy and convenient ways to order over-the-counter products. Member receives their OTC benefit information from their plan. Member chooses to order online, by phone, mobile app, or mail. Member places their order for approved OTC products. Order is shipped with nationwide 2-day delivery at no additional cost., forKeep future catalog. 2023 Over-the-Counter (OTC) Product Catalog. Get OTC products delivered to your doorstep at no additional cost! LACare.NationsBenefits.com. Shop Easier, Healthier and Happier. Hello, Valued Member:, 5 Keep this catalog for future orders. Product Categories To see a complete list of your covered 2023 OTC products, please visit the MyBene ts portal at Zing.NationsBene ts.com Top Selling Products 6 Bathroom Safety & Fall Prevention 10 Cold, Flu & Allergy 10 Dental & Denture Care 11 Diabetes Care 11 Digestive Health 12 Eye & Ear Care 12 , Tufts Health Plan and Medline at Home have partnered to provide you with over-the-counter products that you may order using your OTC Network® benefits card issued by your health plan. Quick access to order detail and tracking information. Welcome Tufts THPMP Members - Activate your preloaded benefit card & shop 1000s of healthcare's best …, Potpourri is a delightful way to add fragrance and charm to any space. Whether you’re looking for a gift for a loved one or wanting to freshen up your own home, potpourri can be th..., Over-the-Counter Benefits. For 2022, Senior Health Plan Silver Plus, Platinum and Platinum Plus has a $40 quarterly Over the Counter benefit. Silver (MA Only) has a $50 quarterly Over the Counter benefit. EGHP+D plan benefits may vary. Please contact the Pharmacy Helpdesk for benefit information. OTC medications are trusted as …, You may purchase plan-approved OTC nonprescription drugs and health-related items (such as aspirin, cold/flu medicine, and bandages) in-store at a local retailer who is part of the OTC Network. If you need any help, please call the Priority Health OTC Service Center Monday-Friday from 8 a.m.-11 p.m. at 800.688.1838. , The phone number on file is the number provided to OTCHS by your health provider. If you wish to use a different number to order through the IVR system, you can provide it to an OTCHS, *‡§See Page 29 7 Keep this catalog for future orders. Item # Description Count Price Anticandidal (Yeast) 6017 Clotrimazole (Vaginal Antifungal 7-Day Cream with Applicator), 1%, 1.5 oz. 1 ct. $9.00 5016 Miconazole (Vaginal Antifungal 3-Day Cream with Applicator), 2%, 0.32 oz. 1 ct. $13.00 5283 Monistat® Vaginal Cream, 3-Day, 4%, 0.18 oz. 1 ..., Get Started Today! Click the button below to login to your Benefits Pro Portal, or call us at 866-413-2582 (TTY: 711). Benefits Pro Portal. Use your Anthem BC OTC benefits card to access hundreds of approved brand name and generic health and wellness items., Get Started Today! Click the button below to login to your Benefits Pro Portal, or call us at 866-413-2582 (TTY: 711). Benefits Pro Portal. Use your Anthem BC OTC benefits card to access hundreds of approved brand name and generic health and wellness items., 2023 Over-the-Counter (OTC) Item Catalog ... The catalog in Spanish can be found on page 28. Por favor, mantenga este valioso folleto cerca. Lo necesitará para buscar los artículos OTC que desea ordenar. También contiene instrucciones paso a paso sobre cómo hacer un pedido en línea, por., OTC benefit questions. Call OTC Health Solutions at 1-833-331-1573 (TTY: 711). You can speak with an agent 9 AM to 8 PM local time, Monday through Friday. Order a catalog. Call Member Services to order a printed copy of your OTC catalog or call the number on your Aetna member ID card. Contact Member Services.