Ge microwave oven troubleshooting

We've designed our modern microwaves with smart features and cooking settings to make food preparation stress-free. These include convection and air fry modes, plus sensor cooking and "Fast Cook" settings. We stock different types of microwave ovens, including countertop, over-the-range, and built-in with excellent cooking and reheating options.

Ge microwave oven troubleshooting. Manual. View the manual for the GE JVM7195DKBB here, for free. This manual comes under the category microwaves and has been rated by 1 people with an average of a 7.5. This manual is available in the following languages: English.

Find replacement microwave parts:https://www.repairclinic.com/Shop-For-Parts/a6/Microwave-Parts?TLSID=?1894Visit our Microwave Repair Help for more troublesh...

Dishwashers make it easy to take care of the mundane tasks of washing dishes. If you have a GE dishwasher, you may run into some common issues that prevent it from working. If you ...GE Manuals; Microwave Oven; Advantium 120; GE Advantium 120 Manuals. Manuals and User Guides for GE Advantium 120. We have 4 GE Advantium 120 manuals available for free PDF download: Owner's Manual, ... Troubleshooting. 43. Problem Solver. 44. Consumer Support. 48. Warranty. 48. Parts and Accessories. 48.Looking for a GE microwave for your home? You’ll be happy to know that this well-known brand produces microwaves in a variety of finishes, styles, and sizes to suit whatever space ...GE Manuals; Microwave Oven; Advantium 120; GE Advantium 120 Manuals. Manuals and User Guides for GE Advantium 120. We have 4 GE Advantium 120 manuals available for free PDF download: Owner's Manual, ... Troubleshooting. 43. Problem Solver. 44. Consumer Support. 48. Warranty. 48. Parts and Accessories. 48.Jul 20, 2022 ... Comments9 · Microwave Oven Troubleshooting in MINUTES ~ STEP BY STEP · How To Fix GE Microwave Oven (Phillips Vision: Episode - 30) · GE Profi...Microwave Oven Troubleshooting Let us show you how to fix it yourself. Microwave Error, Fault or Function Codes ... Benefits of GE Appliances Service. Schedule Service Online. Or call. 1-800-GECares (1-800-432-2737) Monday - Friday: 8 a.m. - 9 p.m. ET Saturday - Sunday: 8 a.m. - 6 p.m. ET Need more help?Ownership and support information for JES1460DSWW | GE® 1.4 Cu. Ft. Countertop Microwave Oven. Home Support Microwave Oven Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005. View Model Specs. Owner Center | ... Repair Needed Due to Arcing, Chipping, Peeling or Scorching.

This video provides step-by-step instructions for replacing the magnetron on GE microwaves. The most common reason for replacing the magnetron is when the mi...Model Specific Page Our GE Appliances website houses information for appliance models manufactured in the year 2000 and going forward. When on the geappliances.com site, you enter the model number in the search box at the top of the page, then click the search icon or press the Enter key on your keyboard.You will instantly be taken to the Spec page for the appliance.GE microwaves troubleshooting. General Electric launched its first over-the-range microwave oven at the consumer level in 1978 with SpaceMaker. In 1984, GE became the first to install a microwave underneath a cabinet, which was followed by models that could scan bar codes for improved ease of use in 1997.Ownership and support information for CWL112P4RW5 | Café™ Built-In Microwave Drawer Oven. Home Support Microwave Oven Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005. View Model Specs. Owner Center | ... Benefits of GE Appliances Service. Schedule Service Online. Or call. 1-800-GECares (1-800-432-2737) Monday - Friday: 8 a.m ...This video provides step-by-step instructions for replacing the control panel on GE microwaves. The most common reason for replacing the control panel is whe...The best way to reset a GE Profile oven is to shut it off completely at the circuit breaker. Push the breaker to the OFF position and leave the oven alone for at least 1 minute. After that time passes, you can turn the breaker to ON again and use the oven. This process will cycle the oven's power and reset the appliance.1 Answer. First, make sure that the touchpad is working properly. If the touchpad is working properly, the main control board is likely at fault. If the control board is defective, replace it. UPDATE 12/20. If your microwave continues running when you open the door, it may be a problem with the door interlock switch. ...

GE Microwave Model PEB7226SF1SS. The average person doesn't really understand how a microwave works, but that shouldn't stop you from learning how to fix one. Repair Clinic has spent decades helping people save money by doing repairs they never imagined they could. Now it's your turn to set an example for your family by embodying one of America ...Microwave Oven Troubleshooting Let us show you how to fix it yourself. Microwave Error, Fault or Function Codes ... Benefits of GE Appliances Service. Schedule Service Online. Or call. 1-800-GECares (1-800-432-2737) Monday - Friday: 8 a.m. - 9 p.m. ET Saturday - Sunday: 8 a.m. - 6 p.m. ET Need more help?To find out, press the clear/off button, turn the oven power off, then disconnect control board's ribbon-style connection and turn the power back on. If the code comes back within about a minute, the board needs replacing. This can be caused by something like the oven overheating, especially with self-cleaning models; self-cleaning mode gets so ...Solution 2: Reset the display settings. Sometimes, the display settings on your GE Profile Microwave Convection Oven can become misconfigured, resulting in a blank screen. To resolve this issue, follow these steps to reset the display settings: Unplug the oven from the power outlet and wait for 30 seconds.Is your GE oven acting up and leaving you in a bind? Before you panic and call for professional help, there are a few troubleshooting steps you can take to potentially fix the issu...What kind of appliance needs service? Refrigeration. Cooking. Laundry. Dishwashers. Compactors & Disposers. Room Air Conditioners & Home Products. What is your ZIP code? This will help us find a GE Factory Service technician in your area.

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Ownership and support information for JK3800SHSS | GE® 27" Built-In Combination Microwave/Thermal Wall Oven. Home Support Wall Oven Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005. View Model Specs. ... Wall Oven Troubleshooting Let us show you how to fix it yourself. Oven Error, Fault or Function Codes ...Owner Center | Model PEB7227ANDD GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven. Manufactured April, 2019 - PresentPage 25 GE Range. The icon will remain ON settings can now be changed using option after pairing successfully. in Settings. If a GE Range is not found within 2 minutes Press Chef Connect once to temporarily during search mode the microwave will turn OFF communication between the stop searching and the Bluetooth icon microwave and range.GE Microwave Model PEB7226SF1SS. The average person doesn't really understand how a microwave works, but that shouldn't stop you from learning how to fix one. Repair Clinic has spent decades helping people save money by doing repairs they never imagined they could. Now it's your turn to set an example for your family by embodying one of America ...

Ownership and support information for JVM6172SKSS | GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven. Home Support Microwave Oven Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005. View Model Specs. ... Microwave Oven Troubleshooting Let us show you how to fix it yourself. Microwave Error, Fault or Function Codes ...Although your over-the-range GE microwave oven model JVM1650WB is less expensive than the larger appliances in your kitchen that don't mean replacing it at the first sign of a malfunction is cost-effective; especially when the issue is with the door handle or the light bulb socket. Both components are relatively easy and cheap to fix. If you would like to learn how to repair your appliance ...Unplug the microwave. Open the microwave door and remove the screws that secure the grill in place. Slide the grill to the left and remove it. Lift the control panel up and forward, revealing the thermal fuse. Disconnect the thermal fuse wires, unscrew the mounting screws, and remove the old thermal fuse.Let's find out with the four most common causes of cold ovens. 1. DEFECTIVE HEATING ELEMENT (S) If you have an electric oven, it likely has two heating elements inside: the broiling element (at the top) and the baking element (at the bottom). These elements usually glow red when they're working properly. The GE Appliances website has on-line copies of the Installation Instructions and Owner's Manuals available for thousands upon thousands of our appliance models. Whether a brand new appliance or an older appliance, this literature is quickly accessible to help answer questions about your specific model. There are two ways to locate these documents. Owner Center | Model CVM1790SSSS. GE Café™ Series 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven. Manufactured October, 2011 - September, 2017. View Specs. CVM1790SSSS Owner's Manual. Schedule Service. Register this Appliance.Check to see if a programming sequence was entered. Sometimes improper programming or a program sequence such as delay start can cause the touch panel to be non-responsive. Unplug microwave or turn off house circuit breaker for 30 seconds. Plug back in, or reset circuit breaker, and try reprogramming unit. Check the house circuit breaker.Step 1: Place the food in the oven in a microwave- safe container and close the door.m. Step 2: Touch MICRO COOK. g~y Step 3: Select your first cook time. For example, touch 2, 1 and 5 for 2 minutes and 15 seconds. Step 4: Now is the time to change the power level if you don't want full power for MICRO COOK.

It could also be the sound of a metal tray or pan expanding if it was in the oven before preheating began. For gas ovens specifically, a loud bang or pop is a potentially serious symptom if it happens in conjunction with delayed ignition. It's the result of gas building up then suddenly igniting, causing a loud noise.

03 - Microwave Magnetron. The magnetron uses high voltage, high current DC power to generate the microwave frequency that cooks the food. If the magnetron burns out, the microwave won’t heat. The magnetron is not repairable—if the magnetron is burned out, you must replace it. (Warning: The microwave oven can store a lethal amount of ...Ownership and support information for JVM6175YKFS | GE® 1.7 Cu. Ft. Over-the-Range Sensor Fingerprint Resistant Microwave Oven. Home Support Microwave Oven Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005. View Model Specs. Owner Center | Model JVM6175YKFSA helpful guide to fix the microwave oven touch pad disabled and locked and L appears on display most common cause is someone held the clear off button for w...Model Specific Page Our GE Appliances website houses information for appliance models manufactured in the year 2000 and going forward. When on the geappliances.com site, you enter the model number in the search box at the top of the page, then click the search icon or press the Enter key on your keyboard.You will instantly be taken to the Spec page for the appliance.Series 2.2 Cu. Ft. Countertop Microwave Oven. ™. Dimensions and Installation Information (in inches) Exterior Dimensions (in inches) W x H x D. 24-1/8 x 14 x 19-3/4. Optional Accessory Trim Kits for GE Microwave Ovens. (Available at additional cost) For a custom built-in appearance, these kits allow built-in.Causes of a bad TCO oven cavity can include wear and tear over time, exposure to excessive heat or high temperatures, electrical surges or shorts, or physical damage from impact or mishandling. This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore microwave oven models. Our Price. $42.42.Ownership and support information for JVM3160DFCC | GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven. Home Support Microwave Oven Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005. View Model Specs. ... Microwave Oven Troubleshooting Let us show you how to fix it yourself. Microwave Error, Fault or Function Codes ...03 - GE Microwave Magnetron. If the microwave is sparking or arcing behind the waveguide cover in the oven cavity, you will likely see smoke or there will be a burning smell. The appliance's magnetron is one of the components that could be damaged and causing the sparking or arcing. Inspect the magnetron for burn marks or damage and replace if ... The GE Appliances website has on-line copies of the Installation Instructions and Owner's Manuals available for thousands upon thousands of our appliance models. Whether a brand new appliance or an older appliance, this literature is quickly accessible to help answer questions about your specific model. There are two ways to locate these documents. @jayeff GE PEM31DF1WW, 800W, manufactured 2013. It definitely continues heating (food gets hot) but fan and turntable remain off. If the microwave is unplugged, then reconnected to AC power, the magnetron comes back on, but without turntable or fan. This isn't the first problem with the microwave.

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The microwave oven, more commonly referred to as the microwave, is an electric oven that uses electromagnetic radiation in the microwave frequency range to heat food. Electromagnetic waves of small wavelengths were able to be produced with the development of the cavity magnetron. The General Electric Company (GE) Research …There are several possible reasons why your GE microwave has power but not working: The magnetron is defective. The magnetron is the part that generates the microwaves that heat your food. If the magnetron is burned out or damaged, it may not produce enough microwaves or any at all. The diode is faulty.Check to see whether the microwave door is open or if you or someone else pressed "Start/Pause" before any steam appeared during a cooking cycle.Options. Cause 1. Line Fuse. If too much current passes through the microwave circuitry, the line fuse will blow. If the line fuse blows, the microwave won't start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and ...Owner Center | Model JVM3162DJWW GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven. Manufactured January, 2016 - PresentPast 30 Days: 645. All Time: 97,455. Unplug unit from the outlet for at least 1 minute then plug it back in. This should reset the microwave and the time will need reset afterwards. If that doesn't work do a search on how to reset your model of microwave. - GE Microwave Oven.Everyday Cooking Made Simple. GE microwaves make everyday cooking and cleanup simple, and our over-the-range microwaves are no exception. Choose various cooking technologies, features, and sleek, modern appearances for your next microwave. See all GE Over-the-Range Microwaves. Let's find out with the four most common causes of cold ovens. 1. DEFECTIVE HEATING ELEMENT (S) If you have an electric oven, it likely has two heating elements inside: the broiling element (at the top) and the baking element (at the bottom). These elements usually glow red when they're working properly. If your GE Profile microwave keeps running when the door is open, it could be a sign of a faulty door switch. This is a safety hazard and should be addressed immediately. You can test the door switches for continuity with a multimeter and replace the faulty switches as needed. 3. Microwave Display is Not Working.Sep 27, 2022 ... Microwave Oven Troubleshooting in MINUTES ~ STEP BY STEP ... Microwave. TightWadDIY•967K views · 6 ... GE Microwave Disassembly – Microwave Repair ... ….

Return the GE microwave to the upright position and remove the cabinet of the microwave by disconnecting the screws and securing it. Locate the magnetron at the right corner of the microwave. Disconnect the magnetron from the microwave by removing the mounting screws.GE Microwave Model JVM3160DF4WW. The average person doesn't really understand how a microwave works, but that shouldn't stop you from learning how to fix one. Repair Clinic has spent decades helping people save money by doing repairs they never imagined they could. Now it's your turn to set an example for your family by embodying one of …Owner Center | Model JNM3163RJSS GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven with Recirculating Venting. Manufactured January, 2016 - PresentNeed service? We're here to help. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. Benefits of GE Appliances Service. Schedule Service Online. Or call. 1-800-GECares (1-800-432-2737) Monday - Friday: 8 a.m. - 9 p.m. ETOwnership and support information for JVM6175YKFS | GE® 1.7 Cu. Ft. Over-the-Range Sensor Fingerprint Resistant Microwave Oven. Home Support Microwave Oven Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005. View Model Specs. Owner Center | Model JVM6175YKFSOWNER’S MANUAL & INSTALLATION INSTRUCTIONS. Save time, money, and paper! Download a digital copy of your owner's manual, use and care manual, installation information, and energy guides. Printing tip! If printing is required, note that some manuals include multiple languages. You can save paper and ink by printing only the pages for the ...If your microwave is making arcing, sparking, popping, or other electrical sounds: Popping sounds are usually caused by the food item being cooked in the microwave. Food items with a higher fat content will pop and sizzle as they cook. Covering the container will reduce this. Noises can also be heard when cooking foods with tight membranes such ...Is there an issue with your GE Microwave? Well, there's no need to worry. This Appliance Helpers repair guide will cover error codes, troubleshooting, and ot...Find replacement microwave parts:https://www.repairclinic.com/Shop-For-Parts/a6/Microwave-Parts?TLSID=?1894Visit our Microwave Repair Help for more troublesh... Ge microwave oven troubleshooting, Unplug the microwave from the power source. Locate the thermal fuse, which is usually located near the magnetron. Remove the thermal fuse from the microwave and test it with a multimeter. Set the multimeter to the continuity setting and touch the probes to the thermal fuse's terminals., Past 30 Days: 645. All Time: 97,455. Unplug unit from the outlet for at least 1 minute then plug it back in. This should reset the microwave and the time will need reset afterwards. If that doesn't work do a search on how to reset your model of microwave. - GE Microwave Oven., Repair Parts; Appliance Cleaners; Microwave Filters; Dryer Balls; Trash Compactor Bags; ... GE Profile™ Series 1.5 Cu. Ft. Countertop Convection/Microwave Oven. Model #: PEB1590SMSS. 1/5. Save $15 ON A 3-PACK. Rebates & Offers. Learn More > ... Shop for genuine GE Appliances filters, parts and accessories at our Parts and Accessories Store. ..., 01 - GE Microwave Touchpad and Control Panel. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don't, replace the touchpad and control panel. Required Part., Ownership and support information for JE2160BF | GE Profile™ Countertop Microwave Oven. Home Support Microwave Oven Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005. View Model Specs. Owner Center | ... Microwave Oven Troubleshooting Let us show you how to fix it yourself. Microwave Error, Fault or Function Codes ..., Although your over-the-range GE microwave oven model JVM1650WB is less expensive than the larger appliances in your kitchen that don't mean replacing it at the first sign of a malfunction is cost-effective; especially when the issue is with the door handle or the light bulb socket. Both components are relatively easy and cheap to fix. If you would like to learn how to repair your appliance ..., Turn the circuit breaker to the OFF position or remove the fuse. Wait one minute, then turn the circuit breaker back to the ON position or install the fuse to reset power to the appliance. This should reset the electronic controls on the Range or Wall Oven. Even if the light or the clock on the Range or Wall Oven is working, you should still ..., Place a cup of water in the microwave. Attach your amp probe to the line splitter, plug in and run microwave 10-20 seconds. 10-14amps = all is good. 3-9 amps = transformer is good. Problem is in HV circuit. The magnetron is more likely to fail than the capacitor. Under 3 amps the problem is in the LV circuit., Microwave Oven Repair Service. Schedule Service. or call (888) 998-2011. Corn on the cob, potatoes, scrambled eggs, and many other delicious dishes are more easily prepared in your microwave. So, a broken microwave is a sad situation. Connect with Mr. Appliance ® professionals for microwave oven repair service, and you’ll soon be back to ..., Over-the-Range Microwave Ovens. Countertop Microwave Ovens. Built In Microwave Ovens. Microwave Oven Accessories. WHY GE Microwaves. Shop ALL Microwaves. Advantium Ovens. ... Appliance Service & Repair. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and ..., Repairing your microwave might seem like a difficult task, but more than 80% of our customers rate these repairs as “easy” or “really easy.”. On average these repairs should take less than 15 minutes to complete. We break microwave repair down by common symptoms, like your touchpad is not responding, your microwave is noisy, your tray ... , If you don’t have experience working with appliances, try to reset your microwave (see below), and if that doesn’t work, call a qualified technician to come and look at your microwave or take it into an appliance repair shop. This guide covers the following GE microwave models: 56-289610-02. 56-2899-10. JE101901. JE101902. JE1019H01 ..., Here’s a step-by-step troubleshooting guide for common issues with a GE wall oven: Step 1: Check the Power Supply. Ensure the oven is properly plugged in and that there’s power to the outlet. Try plugging in another appliance to confirm if there’s power. Step 2: Verify the Timer and Settings., Ownership and support information for JES1460DSWW | GE® 1.4 Cu. Ft. Countertop Microwave Oven Home Support Microwave Oven Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005 , Back. GE Microwave not heating. 01 - GE Microwave Diode. The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won't receive enough voltage to operate, preventing the microwave from heating., Owner Center | Model JVM6175EKES GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven. Manufactured June, 2016 - Present, How to Fix a Microwave: Microwave Troubleshooting & Help | Repair Clinic. Order by 6:00 p.m., and we'll ship the same day. Choose Product. 02. Identify Problem. 03. , We've designed our modern microwaves with smart features and cooking settings to make food preparation stress-free. These include convection and air fry modes, plus sensor cooking and "Fast Cook" settings. We stock different types of microwave ovens, including countertop, over-the-range, and built-in with excellent cooking and reheating options., The most common cause for a microwave oven not working at all is a blown main fuse. The microwave main fuse will cut the flow of electricity if too much current passes through it. When this happens, the fuse is considered "blown" and the microwave's fuse will need to be replaced with a new one before the microwave will start working again., OWNER'S MANUAL & INSTALLATION INSTRUCTIONS. Save time, money, and paper! Download a digital copy of your owner's manual, use and care manual, installation information, and energy guides. Printing tip! If printing is required, note that some manuals include multiple languages. You can save paper and ink by printing only the pages for the ..., Microwave Oven Troubleshooting Let us show you how to fix it yourself. Microwave Error, Fault or Function Codes ... Benefits of GE Appliances Service. Schedule Service Online. Or call. 1-800-GECares (1-800-432-2737) Monday - Friday: 8 a.m. - 9 p.m. ET Saturday - Sunday: 8 a.m. - 6 p.m. ET Need more help?, Nov 3, 2006 ... with these hazards, replace the oven or have it professionally repaired. Careless troubleshooting of a microwave oven can not only can fry you ..., To troubleshoot a GE microwave that is not heating, check these things: Check the fuse or circuit breaker on your electrical panel. Check the power cord of your microwave for any damage or wear and tear. If there is any damage, replace it immediately with a new one. Check the door seal by closing it and opening it after a few seconds; if there ..., GE Microwave Model JVM3160DF8WW. The average person doesn't really understand how a microwave works, but that shouldn't stop you from learning how to fix one. Repair Clinic has spent decades helping people save money by doing repairs they never imagined they could. Now it's your turn to set an example for your family by embodying one of America ..., Page 8 About the features of your microwave oven. Throughout this manual, features and appearance may vary from your model. 1000 Watts Features of the Oven 1 Door Handle. Pull to open the door. The door must 7 Grease Filter . be securely latched for the microwave to operate. 8 Removable Turntable., Turn the circuit breaker to the OFF position or remove the fuse. Wait one minute, then turn the circuit breaker back to the ON position or install the fuse to reset power to the appliance. This should reset the electronic controls on the Range or Wall Oven. Even if the light or the clock on the Range or Wall Oven is working, you should still ..., GE Profile Appliances are designed to make daily life simpler by incorporating Smart Home technology and cutting-edge features in every appliance. ... Over the Range Microwave in Stainless Steel with Sensor Cooking ... For screen reader problems with this website, please call 1-800-430-3376 or text 38698 ..., To determine if the fan motor is defective, remove the fan motor from the microwave and try turning the fan blades by hand. If the blades do not turn freely, replace the fan motor. If the fan blades do turn freely, use a multimeter to test the motor for incoming power and for continuity. If the motor has power but won't run, replace it., You may also contact our GE Appliance Parts Center at 1-800-626-2002 for parts assistance. Small Appliances Prior to 2015 GE Branded Small Appliances purchased between 2000-2015 are managed by WalMart™. These older small appliances are generally considered obsolete with little to no warranty, literature, or parts available., GE Microwave Model JVM3160RF8SS. The average person doesn't really understand how a microwave works, but that shouldn't stop you from learning how to fix one. Repair Clinic has spent decades helping people save money by doing repairs they never imagined they could. Now it's your turn to set an example for your family by embodying one of America ..., Owner Center | Model JNM3163RJSS GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven with Recirculating Venting. Manufactured January, 2016 - Present , The best video for a detailed, easy to understand, step by step microwave oven troubleshooting guide to repair your faulty microwave oven in minutes. This vi..., Need service? We're here to help. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. Benefits of GE Appliances Service. Schedule Service Online. Or call. 1-800-GECares (1-800-432-2737) Monday - Friday: 8 a.m. - 9 p.m. ET